What number will I get with my Global Traveller Sim account?
What does it cost to call a Global Traveller Sim number?
How long will my Global Traveller Sim account last?
How do I know when my credit is low?
When will my top up expire?
How do I top up?
Which Handsets does Global Traveller Sim work with?
I cannot make calls?
My mobile phone does not work with Global Traveller Sim card?
Which networks will Global Traveller Sim work with?
Can I move my contacts on to my new Global Traveller Sim Card?
I have forgotten my new Global Traveller Sim mobile number?
This is too good to be true, what is the catch?
What number will I get with my Global Traveller Sim account?
Global Traveller Sim will issue you with a new UK mobile number. Simply tell your friends your new Global Traveller Sim number or you can
use call forwarding on your regular mobile phone to your Global Traveller Sim to ensure you receive all your calls.
Check your regular mobile operator for call forwarding charges.
What does it cost to call a Global Traveller Sim number?
To call Global Traveller Sim from a standard BT line it costs 13p peak, 8p off peak and around 5p at weekends.
If you have monthly bundled minutes from O2 or Orange, Global Traveller Sim may be part of your bundle, please check with your
mobile operator if your Global Traveller Sim number is part of your bundle.
Please check with your service provider for updated information and latest rates.
How long will my Global Traveller Sim account last?
Your Global Traveller Sim account will last for 1 year. You can renew annually.
How do I know when my credit is low?
After each call the system will SMS you the most recent call cost and your remaining balance. You can check
your credit balance by dialling 187
or login.
When will my top up expire?
Your top up will expire 90 days after first use. When your credit runs low, simply top up your account
on line from anywhere in the world, 24 hours a day or simply buy top up vouchers from your
local distributor.
How do I top up?
You can top up your account on line from anywhere in the world, 24 hours a day or simply
buy top up vouchers from your local distributor.
Which Handsets does Global Traveller Sim work with?
Global Traveller Sim works with most unlocked Handsets. To unlock a handset check with your handset retailer or network operator.
I cannot make calls?
If you do not receive a Call back, then your mobile phone may not be compatible with the service.
In this case you can make calls by dialling *125*1*International Number #.
Example
UK Landline: *125*1*442071234567#
USA: *125*1*12121234567890#
Remember dial International number without 00 and to end the International number with the # key.
You can also save the numbers in this format in your phone address book to make dialling easier.
Receiving calls and sending text messages remains exactly the same.
My mobile phone does not work with Global Traveller Sim card?
Your phone may need to be unlocked before using Global Traveller Sim. It is possible to unlock your phone,
please consult your mobile phone supplier or your local mobile phone retailer.
Which networks will Global Traveller Sim work with?
By default, your handset should automatically connect to the GSM network with the strongest signal.
However, you may need to select a network manually in an area of poor coverage, or if automatic selection fails.
If you are unable to make a call, you may need to manually select another network in
your area. For instructions on how to manually select another network please consult your mobile phone user guide.
Can I move my contacts on to my new Global Traveller Sim Card?
Yes. Please check your mobile handset user guide for instructions.
I have forgotten my new Global Traveller Sim mobile number?
Please dial 133 from your SIM Card and a text message will be sent to you with full details of the telephone
number. This is a free service.
This is too good to be true, what is the catch?
There is no catch. Global Traveller Sim is a genuine low cost international mobile roaming solution.
